VEIU MINI2

ENG CHIN 繁中 CHIN 简中

IOS
Andriod

VEIU MINI - NEW

如何使用

WIFIDDV005

先試後買!

做個精明消費者!

認證鐳射標籤!

想你所想!

http://www.price.com.hk/search.php?g=A&q=WifiDDV

Authorized Resellers

Hong Kong Island

泰華木業
402 Lockhart Road,Wan Chai, Hong Kong
香港灣仔駱克道402號地下

雄明
294 Lockhart Road,Wan Chai, Hong Kong
香港灣仔駱克道294號地下

Kowloon

朗曜
665 Shanghai Street, Mong Kok, Kowloon, Hong Kong
香港九龍旺角上海街665號地下

泰華
30 Bute street, Mong Kok, Kowloon, Hong Kong
香港九龍旺角弼街30號地下

天發祥
337 Portland Street, Mong Kok, Kowloon
旺角砵蘭街337號地下

快捷
668 Shanghai Street, Mong Kok, Kowloon, Hong Kong
香港九龍旺角上海街668號地舖

日東五金潔具有限公司
香港旺角上海街683號舖＿
G/F., No. 683 Shanghai Street, Kowloon, Hong Kong

誠信建築材料有限公司
6K Mong Kok Road, Mong Kok, Kowloon, Hong Kong
香港九龍旺角道6K號地舖

深水埗奇峰
香港深水埗高登購物中心一樓87號舖
Shop 87, Golden Computer Arcade,146-152 Fuk Wa Street, Shum Shui Po

New Territories
大埔進益浴室潔具
57A, Wing Lung Hse, Ching Yuen Street, Tai Po
大埔靖遠街永隆閣57A地下

快捷
2B Tak Wah Street, Tsuen Wan, New Territories, Hong Kong
香港九龍荃灣德華街2號B地舖

美緻
67 Hop Yick Road, Yuen Long, New Territories, Hong Kong
元朗合益路67號地下

FAQ

常見問題
1. 產品適用於那個門孔及門厚?
請參考相關說明書

2. 如何安裝?
  請參考相關說明書

3. 訪客按鈴時未能收到電話
   需要在手機設置裡面，需要允許“叮咚”軟件“後台運行”和“消息提醒”。
蘋果手機設置路徑：設置 - 通知 - 叮咚 - 允許通知
安卓手機：設置 - 管理應用程序 - 叮咚 - 顯示通知
（不同安卓手機設置的位置完全不一樣，需要諮詢手機提供商）

4. 能接聽，不能視頻?
1）能接聽，不能視頻，是因你網絡不暢通，請檢查網絡，或者稍後再試。
2）檢查路由器或重啟路由器，嘗試再連接
3）確認手機端網絡是否穩定（手機能夠正常上網瀏覽視頻）

5. 為何市場有不同價格, 如何分辨?
   如屬行貨, 貨品己封口及有雷射標簽, 亦配有香港行貨標配。

常見問題
1. 產品適用於那個門孔及門厚?
請參考相關說明書

2. 如何安裝?
  請參考相關說明書

3. 訪客按鈴時未能收到電話
   需要在手機設置裡面，需要允許“叮咚”軟件“後台運行”和“消息提醒”。
蘋果手機設置路徑：設置 - 通知 - 叮咚 - 允許通知
安卓手機：設置 - 管理應用程序 - 叮咚 - 顯示通知
（不同安卓手機設置的位置完全不一樣，需要諮詢手機提供商）

4. 能接聽，不能視頻?
1）能接聽，不能視頻，是因你網絡不暢通，請檢查網絡，或者稍後再試。
2）檢查路由器或重啟路由器，嘗試再連接
3）確認手機端網絡是否穩定（手機能夠正常上網瀏覽視頻）

5. 為何市場有不同價格, 如何分辨?
   如屬行貨, 貨品己封口及有雷射標簽, 亦配有香港行貨標配。

Warranty

CRG provides warranty service based on below

LIMITED WARRANTY & REPAIR PROCEDURES
EQUES/CRG provides limited warranty for products that have manufacturing defects in materials and workmanship.
CRG provide after-sales service to customers directly, including return/replacement and technical support help. We recommend you buy EQUES/CRG products from our local Dealers, so that you can get quick and convenient service directly.

Our resellers have the Serial Number and Customer address of products to confirm their warranty period. When you need to return the product, please contact your resellers and ask for a Return Merchandise Authorization number (RMA#). Write down the RMA# and problem of the product on your warranty card, and finally put the card together with the product to return it.

If you have any problems to communicate with your resellers, please email to [email protected] and we will try our best to help you.

Warranty / Return / Replacement Policy
CRG values your business and always attempts to provide you with the very best of service.

Limited hardware warranty is provided by EQUES/CRG only when your EQUES/CRG product ("product") was purchased from an authorized dealers/resellers.
Warranty service is provided only when the product is returned to an authorized return center in the region where the product was first shipped by EQUES/CRG or to the point-of-purchase, which may have regional specific warranty implications. Hong Kong return center: Room 1306, Leader Industrial Centre, Fo Tan, Hong Kong.
If you purchase your EQUES/CRG product from online store, please contact the point-of-purchase and ask for return/replacement/repair help.
Hardware Warranty Information.

EQUES/CRG provide 1-year limited warranty for bare product and 6-month limited warranty for accessories.

Limited Hardware Warranty
EQUES/CRG products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of EQUES/CRG.
This limited hardware warranty does not cover:
Software

Usage that is not in accordance with product instructions
Failure to follow the product instructions
Abuse firmware upgrade without the authorized technician’s guidance.
Abnormal wear and tear.

Return Procedures
Please read EQUES/CRG warranty policy & policy of your reseller first before sending items back to point-of-purchase.
Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request.

After receiving your RMA case number, pack the item(s) very well with the original box and all the original accessories included such as power adapters, brackets, cables, manuals.
Write your RMA number and the return reason (the problem of the product) on the warranty card along with the complete package to send them back.

Replacement Services
For customers ask for replacement service, please contact point-of-purchase and follow their policy.
Our technicians will inspect all items returned for replacement requests. If the returned product is found in working order, we will return the same item received. However, customers shall be responsible for all shipping & handling charges incurred for getting the units back to customers.
If returned products are found defective, we will replace the product and assume the shipping cost for sending back the replacement unit to customers.
If for any reason, we are unable to provide a replacement of the original returned item(s). You will have a choice for a “Substitute” item at the same equal value.
We do not provide exchange and replacement due to abnormal hardware upgrade 14 days after the product is delivered.
Our technicians will test the product before sending out the replacement. The demand for more than two times replacement for the same product during replacement limit will be rejected.

Replaced products are warranted from the balance of the former warranty period.

Warranty Forfeiture

Warranty is void if the product is purchased from unauthorized resellers.
Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or tampered with.
Warranty is void for mishandling, improper use, or defacing the product.
Abuse firmware upgrade without the authorized technician’s guidance.
Warranty is void for physical damage, altered, either internally or externally, improper or inadequate packaging when returned for RMA purposes.
Warranty is void if damage has resulted from accident, dismantling, abuse, or service or modification by someone other than the appointed vendor, souse, fission or the spare part has been over the period of warranty.
Warranty is void if product is damaged due to improper working environment or operation. (For example, improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, using wrong power adapter, etc.)
Warranty is void if damaged by the use of parts not manufactured or sold by EQUES/CRG
Damage caused by improper installation of third-party products.
Warranty is void if product is damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc.
Product beyond limited warranty.

Shipping Fee
If products are defective or damaged under normal use or operation in the replacement limit, distributors or resellers are responsible for the shipping cost the product back to customers. Customers should assume the shipping cost sending the product to the point-of-purchase.
During replacement limit, if customers ask for replacement because the product does not fit for customer’s personal expectation, customers should be responsible for round-trip shipping fee.
Customers shall be responsible for round-trip shipping fee if the product has gone beyond the replacement limit but still in warranty limit.

Repair Service Out Of Warranty

EQUES/CRG provides extra repair service for product that is out of warranty with additional charge. The total fee contains device cost and service fee. Device cost (including accessories) is according to the standard uniform price provided by EQUES/CRG.
Different region may have different service fee, please contact the point-of-purchase to confirm that before you ask for this service.　
Our technicians will quote the total price after detecting the product, If customers refused to repair after the quotation, customers need pay HKD250/hour for the test fee. If customer agrees with the quotation, the test will be free.
Repaired product out of warranty will have 3-month warranty from the date that the product is returned to customer.

Limitation of Liability

EQUES/CRG is not responsible for other extra warranty or commitment promised by resellers. If your reseller promised some extra commitment or warranty, please ask for written documents to protect your rights and interests.
EQUES/CRG does not offer refunds under any circumstances. Please contact the point-of-purchase and follow their refund/return policy.
EQUES/CRG shall not be liable under any circumstances for any consequential, incidental, special or exemplary damages arising out of or in any connection with this agreement or the products, including but not limited to lost profits, or any claim based on indemnity or contribution, or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise. Purchaser’s exclusive remedy, as against EQUES/CRG, shall be the repair or replacement of defective parts. If EQUES/CRG lists a product on its website specification in error or that is no longer available for any reason, EQUES/CRG reserves the right to explain it without incurring any liability.