Automatic Swing Door Closer (Commercial)
Please contact us for more detail
Automatic Swing Door Closer (Commercial)
Please contact us for more detail
Fire Resistant Conceal Door Closer
Overhead Door Closer (Adjustable Size 2-4)
Digital Door Lock (Residential Lock)
2 Hours Fire Resistant Digital Door Lock
About DormaKaba Digital Door Lock (Residential)
Frequently asked questions before purchase
Q: Why consider buying a DormaKaba electronic door lock?
A: With more than 150 years of experience, DormaKaba stand for security, sustainability and reliability. CRG carries DormaKaba Digital Door Lock model mostly passed 2hrs Fire resistance test. Regarding the product design, DormaKaba innovated new way of push pull.
Q: If you choose DormaKaba smart door lock, do you need to replace the new door?
A: DormaKaba electronic door locks can be installed on most of the door. Please share your existing photo of the door lock - front, side, back, door frame with you, so that our teammate can help finding out your preferred model fits your current door. For sure, if you are perfectionist, purchase a new door may be an alternative.
Q: If I am not under home decoration, and will not change the new door, what should I pay attention to?
A: If it is not under home decoration, and the door served you for a certain years, and the current lock is bigger than the new lock, obviously those area covered for long time will show different color sort of lighter. Please have your existing door lock photo - front, side, back, door frame (refer to the bottom photo demo) so that the store's salesperson can contact us to see if it is appropriate.
Existing door lock photos as below
A: With more than 150 years of experience, DormaKaba stand for security, sustainability and reliability. CRG carries DormaKaba Digital Door Lock model mostly passed 2hrs Fire resistance test. Regarding the product design, DormaKaba innovated new way of push pull.
Q: If you choose DormaKaba smart door lock, do you need to replace the new door?
A: DormaKaba electronic door locks can be installed on most of the door. Please share your existing photo of the door lock - front, side, back, door frame with you, so that our teammate can help finding out your preferred model fits your current door. For sure, if you are perfectionist, purchase a new door may be an alternative.
Q: If I am not under home decoration, and will not change the new door, what should I pay attention to?
A: If it is not under home decoration, and the door served you for a certain years, and the current lock is bigger than the new lock, obviously those area covered for long time will show different color sort of lighter. Please have your existing door lock photo - front, side, back, door frame (refer to the bottom photo demo) so that the store's salesperson can contact us to see if it is appropriate.
Existing door lock photos as below
Q: Can it install if I have a gate?
A: The distance between the gate and the door at least 85mm.
A: The distance between the gate and the door at least 85mm.
Q: What are the extra accessories?
A: Extra accessories refer to accessories excludes in the original box. Accessories price quoted based on request.
Q: Does Yale provide maintenance? What is the charge?
A: Yale provides free on-site maintenance for the first year in accordance with the terms of maintenance. Please refer to the following warranty for details. And make a registration.Please keep the warranty card and purchase invoice. After one year, the maintenance hotline is also free.
Q: If my home is under renovation, however, I decided remain my current door. When is the lock installation schedule will be the most suitable?
A: If your home is under renovation, please discuss with your designer.
Q: Under what circumstances do we have to pay extra?
A: Additional accessories (such as: standard old door accessories, rebate kit, custom-made accessories or (and), metal drilling or (and), transportation costs in the remote area.
Q: I have lost the instructions. I forgot how to do setting. What should I do?
A: You can refer to (Operation Guide) or voice guide (if applicable) or our website information.
Q: What should I do if my building running out of power suddenly?
A: The power outage of the building has no impact on DormaKaba smart door lock, because the the door lock is operated by 4/8 pcs AA batteries (different model operated with different numbers of batteries).
Q: What should I do if AA battery dies?
A: Please use the 9v battery in the backup power supply. Replace all brand new batteries once you have entered your house.
Detail can refer to the manual.